1. Introduction:
These terms and conditions govern the provision of services by Mann Travel & Tours (hereinafter referred to as ‘The Company’). By booking a travel package, flight, hotel, or any other service through The Company, you (hereinafter referred to as ‘The Client’) agree to these terms.
2. Booking and Payment:
- All bookings are subject to availability and confirmation by The Company.
- Payment terms, including deposits, full payments, and cancellation policies, will be specified at the time of booking.
- The Client is responsible for ensuring that all personal and payment information provided is accurate and up-to-date.
3. Cancellation and Refund Policy:
- Cancellation policies vary depending on the service booked and will be clearly communicated at the time of booking.
- Refunds, if applicable, will be processed according to the stipulated cancellation policy and may incur cancellation fees.
4. Travel Documentation:
- The Client is responsible for obtaining all necessary travel documentation, including visas and travel insurance.
- The Company is not responsible for any consequences resulting from missing or incorrect travel documentation.
5. Liability:
- The Company acts as an agent for various service providers and is not liable for any actions, defaults, or negligence of those providers.
- Liability for any loss, damage, accident, illness, or injury occurring during a trip is limited according to the laws governing the jurisdiction in which The Company operates.
6. Changes to Itinerary:
- The Company reserves the right to modify itineraries due to unforeseen circumstances. In such cases, efforts will be made to provide equivalent alternatives.
- If significant changes are made before departure, The Client has the option to accept the change or receive a refund.
7. Travel Insurance:
- The Company strongly recommends purchasing comprehensive travel insurance.
- The Client is responsible for ensuring that their insurance coverage is adequate for their needs.
8. Complaints and Disputes:
- Any complaints should be immediately reported to The Company or the service provider.
- Disputes will be addressed in a timely manner and may require legal arbitration in accordance with local laws.
9. Privacy Policy:
- The Company adheres to strict privacy policies regarding client data, as detailed in our Privacy Policy.
10. Agreement:
By booking with Mann Travel & Tours, The Client agrees to these terms and conditions.
11. Amendments:
The Company reserves the right to amend these terms and conditions at any time.